FAQ

New Website Questions and Answers

To assist us deliver a website that is accurately represent you and your business.
At the beginning of a project, theses website elements and content might be require from all our clients.
Unless you are paying for web copy, logo design, video production, photography services etc.

What are the digital files require for the website project?

Type Description
Imageslarge size images in jpg/png. Images could include: imagery of you and your team and the work you do. E.g. staff headshots or gravatar graphics instead, company premises, stock images
LogoLogo in jpg/png formats, high resolution,300 pixels per inch
IconsIcons in png format or infographic items
TextTop menu page titles: (i.e. Home, About, Contact us, Blog or News).Footer menu page titles.
Tagline: Describe your business motto in a short phrase
Page Text: Web copy of each page title, blog posts or product information in the case of ecommerce website
Contact information: name, company address ,phone, mobile, emails
Testimonials: names, date, website URL
Product information: for ecommerce website, we require product titles, product type, short description long description, simple, downloadable product/service names, price, downloadable files, SKU, stock, shipping weight and dimensions, reviews(if applicable) product cross sell and upsell.
VideoLinks of YouTube videos or other video platforms
Linkssocial media channels: (Instagram, Facebook, LinkedIn, Twitter, Pinterest etc)
emails: for contact form (with custom domain name ) or messages
FilesPDFs: eBooks, documents
Audiomp4
Account LoginsMailchimp/Aweber or other platforms
PayPal and other payment gateway details( Ecommerce website)
Google analytics sign in (if you have one or new account setup)
*Note: Supply what you have and applicable to your website project
Table: New website essentials list

Depending on your budget, brand needs and industry, we could determine the essential pages initially like the
Home, about, services, contact, blog pages and you have the flexibility to add pages to the website yourself later .
Other pages you have added after Post Delivery will not include SEO component.
However, SEO add-on service to your package are available .

Contact us for our packages

This will depend on the type of website, website design package, the number of pages, features of your website and the complexity of the project. Eg a basic information website: 2-3 weeks.
An ecommerce website with a large product catalogue will take 4-6 weeks

All websites designed and developed by Website Centre ie who is also the designer/developer(websitecentre.com.au) are retained by us ( retain full ownership) .
Part of our security strategy is that we design, develop, host and maintain our websites.
This is to ensure the website is bug free, prevent crashes and for cybersecurity reasons.
You as the owner have access to the backend for the use of content updates (write your content,
add and replace images of your pages and posts).

Once the agreement is signed and your deposit paid. We commence the project.
We charge 50% as a deposit, and 50% upon the launch of the new site.